Good People, Broken Systems
Caseworkers want to help. Parents want to comply. Attorneys want to represent effectively. GALs want the truth. But when everyone operates from different information, even good intentions fail. The system needs infrastructure for transparency.
He Said, She Said
Parent says document was never provided. Caseworker says it was sent. No timestamp, no proof, no resolution. Both sides frustrated, child stuck in the middle.
Overloaded Caseworkers
Managing 30+ cases with email, paper files, and scattered systems. Documentation takes hours. Proving compliance requires digging through months of records. Burnout is inevitable.
Information Silos
Attorney doesn't know what GAL knows. GAL doesn't see what caseworker documented. Parent can't access their own case notes. Court makes decisions without complete picture.
Everyone Wants Transparency
Good caseworkers want to document their work. Parents want to see requirements. Attorneys want complete records. GALs want independent access. Courts want clarity. The infrastructure just doesn't exist—until now.